Why does public relations exist?

Hear it from NettResults' official spokes person:



What do you think?

How today’s media is changing Public Relations

The Huffington Post built a media empire from the digital zeitgeist.

The Huff’s genius involved a nose for water-cooler conversation and an eye for resultant keyword searches. Its unreal ability to dominate the search by re-serving the public what it was already discussing allowed HuffPo to exit for a very real $300 million.

For the sake of comparison, Newsweek sold for $1.

Is Newsweek 300 million times worse than The Huffington Post?

Of course not.

But Newsweek never decoded that hidden strand of The Huffington Post’s DNA: Today’s winners no longer try to make news; they instead try to be nearby when news is made.

And here is the bedrock of where media is changing PR. For PR folks to be successful they shouldn’t try to be the news; they should try to participate in news.

Easy to understand, so how does that happen? We’ve represented many different types of client at NettResults – some have experienced spokespeople and some do not. Here’s what we have learned:

1 – if a company does not have a spokesperson then there needs to be a lot of news around new unique features or advanced product development that the user actually cares about.

2 – better (and less expensive for the company) to have a spokes person.

Next up – how do we get that spokes person to participate in the news?

Back to traditional PR – the ability of an agency to position that spokesperson with the media through introductions, interview and good old-fashioned face-to-face interaction. Through this process, the spokes person gains the ‘credibility’ of the media. Yes, vital – credibility. It doesn’t happen overnight and it is a distinct and almost contradictory PR action than the daily KPI of gaining publicity.

Once credibility has been obtained, it is the job of the agency to keep the media informed on what subject matter the spokes person has preferential insight to – most probably because of their corporate experience. This is how the spokesperson becomes an ‘expert’ in their area of business.

Then, later on in time, when the news is looking like it is approaching the subject that the spokesperson has claimed insight and credibility, it is the job of the agency to showcase that spokesperson. This could be as simple as a one-to-one contact (picking up the phone) or it may be more appropriate to showcase the spokesperson in a one-to-many communication (for example a press release).

Before the spokesperson is ready to reach out to the media and fulfill their spokesperson duty, it is the agency that has to create and curate timely content around the news.

It’s not rocket science, but it does take some medium term planning to achieve success.

Births, deaths and marrages...

My late grandmother used to have me read the births, deaths and marriages section of The Times every day after lunch (this was before I was old enough to go to school or too young to look after myself in school holidays).

I never really understood why she was so interested... but it turns out (yet again) my grandmother was more in touch with the mass media than I knew and understood exactly what the consumers of media are interested in.

The world's news reads very much like the announcements section of one of those old fashioned paper newspapers... all birth certificates, weddings and obituaries.

The long-form of Obama's birth certificate was all news worthy and took much of the press space until...
The Wedding took over. Whether it was the kiss, Pippa's dress or the Aston Martin, it was all we could talk about until...
The death of the century took over.

So I guess the question is - who's birth, death or marriage is coming next?

Top 10 most common myths about public relations

When it comes to teaching about Public Relations I often get students asking me questions that I think are really obvious. And then when I go to clients whom have not previously conducted public relations outreach, the questions and prior assumptions move the straight out strange.

So, with a little help from our friends at About.com, it is time to dispel some of these myths in hopes of helping students, business owners and others - avoid serious PR problems.

• Myth 1: Any Press is Good Press
• Myth 2: PR is All about Press Releases and Press Conferences
• Myth 3: Once You Break Through with Publicity, You're Golden
• Myth 4: Myth: Publicity is Free and Easy
• Myth 5: You Need to Hire an Expensive PR Firm
• Myth 6: Good Products Don't Need Publicity - - Only Bad Products Do
• Myth 7: Public Relations Can't be Measured and is Therefore Worthless
• Myth 8: PR Means Schmoozing and Controlling the Press
• Myth 9: Only Ex-Reporters Can Do It
• Myth 10: Public Relations is Spin, Slogans and Propaganda

There are many myths and misconceptions about PR that are not only wrong, but it many cases dangerously wrong. What else would you consider to be a PR myth?

Last month, PR strategist Adam Sherk took 25 of the most overused buzzwords in marketing and PR—he compiled a list of the top 100 and ran them through PRFilter, a website from RealWire that aggregates press releases.

The results: “Solution” led the pack with 243 appearances.

Shortly after he published the post, PRFilter set the record straight: “Solution” did not appear in press releases 243 times; it appeared 622 times—and it was the second most common buzzword.

The most common word is “leading,” which showed its face 776 times—in one 24-hour stretch.

Here’s the full list—compliments of Adam Sherk and PRFilter:

1. leading (776)
2. solution (622)
3. best (473)
4. innovate / innovative / innovator (452)
5. leader (410)
6. top (370)
7. unique (282)
8. great (245)
9. extensive (215)
10. leading provider (153)
11. exclusive (143)
12. premier (136)
13. flexible (119)
14. award winning / winner (106)
15. dynamic (95)
16. fastest (70)
17. smart (69)
18. state of the art (65)
19. cutting edge (54)
20. biggest (54)
21. easy to use (51)
22. largest (34)
23. real time (8)

What's the word you use the most?

Video - is that what it's all about?

Hear it from NettResults' official spokes person:

Social Media from adorable baby to angst filled adolescent

Is social media about to experience growing pains?

According to people at Unica this year, social media is no longer the adorable baby everyone wants to hold, but the angst filled adolescent – still immature yet no longer cute – who inspires mixed feelings. All things social continue to hold intense interest, with 53% of marketers currently applying it to their marketing efforts. But as tactics rise and fall, a more sophisticated approach is emerging.

Instead of thinking tactic by tactic, marketers are beginning to think strategically across three major areas of social content: owned (what they create), earned (what customers create) and paid (what marketers spend money for).

And as far as NettResults is concerned, social media can be a grumpy old man - so make sure your have an integrated PR and SM campaign in place. Not only can SM be your friend and help you reminisce about good stories (helping you get the word out), it can also turn around and bite you in the butt in a crisis.

What do you think?